Why did you take this path with Viamadeinitaly?
Viamadeinitaly offers us the opportunity to bring Made in Italy abroad, we focus a lot on the Italian product, our company was born in Puglia and we produce everything here in Italy; therefore, Made in Italy is very important for us. This was the reason why we joined Viamadeinitaly and, in these years with them, they have given us continuous confirmations.
What do you like most about Viamadeinitaly?
The very nice thing about Viamadeinitaly is the relationship that is created with the team, we get along very well with everyone and they are always kind and helpful. What struck us about Viamadeinitaly is that it brings us a lot of contacts with which we then close the sales. In recent years we have learned to know each other and many times it is they who show us the buyers most in line with our brand, we do not even go to do research on these new contacts because we trust what they offer us and in fact all the negotiations are always went well.
Have you ever had problems with the platform or with the services we provide?
No, we have never had problems with the platform, it rarely happens that there are misunderstandings with customers who perhaps not being in the profession or being the first orders do not mean so much technicalities, here your Costumer Service intervenes who acts as an intermediary or mediates the various situations that arise, so we optimize the time with mediations and the sale can be closed easily.
Discover Italian Urban Style Collection
Italian Urban Style was born to make a dream come true, that of giving everyone the opportunity to create a clothing brand. Our company strives daily to offer customers quality, punctuality and transparency. A large, competent and helpful team populates our warehouse, where every day we face a challenge, that of improving ourselves.
How has Viamadeinitaly helped your company?
Viamadeinitaly has brought us new business contacts, but the important feature of these is that they are lasting contacts. We at Italian Urban Style are not interested in having many customers who buy only once, for us it is significant to establish a good lasting working relationship, we prefer good customers who reorder from us and who make this relationship grow, we work with quality and not with the quantity on all aspects concerning our work and in this Viamadeinitaly has helped us.
Would you recommend Viamadeinitaly?
Of course, we would recommend it indeed we have already recommended it to some of our contacts. We found ourselves very well and we are pleased to spread the word about a good product that works. Viamadeinitaly is like a large showcase and the fact that we are present exposes us all over the world, it helps to increase our visibility, especially with foreign buyers and this is like saying that we are in Italy too and we are available and ready to produce a quality and Made in Italy product.
